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For investors, customer reviews serve as another source of information when making purchasing decisions by helping to gauge whether a particular bullion dealer aligns with their needs and preferences. While highly subjective, customer reviews can be helpful in understanding how online bullion dealers handle customer service, particularly when issues arise with regard to payment, shipping or delivery.
The reviews below have been submitted to us by Bullion Brothers customers based on their individual experience and ordering with the company with the most recently shared reviews displayed first.
I placed three orders totaling over $3,000 more than 45 days ago and still have not received a proper response. I have tried contacting the company multiple times by phone and email, but no one answers or follows up. This level of communication is extremely concerning when dealing with a bullion dealer where trust is essential. At this point, I am simply asking for a clear update or resolution regarding my orders. I hope the company addresses this issue promptly.